Privacy Policy

This Privacy Policy describes how Bright Horizon ("we", "us", or "our"), operating at Sderot Hayim Weizman 13, Netanya, Israel, collects, processes, and protects personal information in connection with the website brighthorizon.digital and our training programme services. We take privacy seriously and are committed to handling your personal information responsibly and in accordance with the Protection of Privacy Law, 5741-1981 (Israel), its regulations and amendments, and any applicable requirements under European data protection frameworks that may apply to certain users.

When you visit our website, certain technical information is automatically collected by our web hosting infrastructure. This includes your IP address, browser type, operating system, referring URLs, and the pages you view. This information is collected in standard server log files and is used solely for the purpose of maintaining the technical operation of the site, diagnosing errors, and understanding general patterns of how the site is used. We do not use this technical data to identify you personally.

Information you provide to us

The primary way we collect personal information is when you choose to contact us, either through the enquiry form on our website or directly by email or telephone. When you use the contact form, the information you provide, including your name, email address, your selected subject category, and the content of your message, is transmitted to our email address and handled by the people responsible for responding to enquiries. We do not use automated processing or profiling in connection with contact form submissions. The lawful basis for processing this information is our legitimate interest in being able to respond to people who have contacted us.

We do not collect sensitive personal information as defined under Israeli privacy law. We do not collect financial information, health data, or information about minors through this website. Our training programmes are directed at adult professionals and enquiries come from adults or from facility managers acting on behalf of organisations.

Cookies and tracking technologies

Our website uses cookies, which are small text files stored in your browser. We use a strictly necessary cookie to remember your cookie consent preference, so that we do not ask you again each time you visit. We may also use analytics cookies to understand how visitors interact with the site, such as which pages are visited most frequently and how users move through the content. You have the ability to accept or decline non-essential cookies through the consent notice displayed at the top of the page when you first visit the site. Further detail about the specific cookies we use is contained in our Cookie Policy.

How we use your information

Information collected through this website is used for the following purposes: responding to your enquiry, communicating about programme scheduling and availability, and improving the content and user experience of the website. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not engage in unsolicited marketing communications.

We may share your information with third-party service providers who assist us in operating the website or providing our services, such as web hosting providers. These third parties are contractually required to handle your information in accordance with applicable law and only for the purposes we specify. We require that any such providers maintain appropriate technical and organisational security measures.

Data retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected. Enquiry correspondence is typically retained for a period that allows us to follow up on programme-related discussions and maintain a record of communications. When information is no longer needed, it is deleted or anonymised. You may request deletion of your personal information at any time by contacting us using the details below.

Your rights

Under the Protection of Privacy Law, 5741-1981, you have the right to request access to personal information we hold about you, to request correction of inaccurate information, and to request that information be deleted in appropriate circumstances. To exercise any of these rights, please contact us at info@brighthorizon.digital or by post at the address above. We will respond to requests within a reasonable timeframe. If you believe your rights have not been respected, you may also contact the Israeli Law, Information and Technology Authority (ILITA), which oversees privacy matters in Israel.

Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to take care when transmitting personal information and to contact us if you have concerns.

Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information to them.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this document. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes your acknowledgment of the updated policy.

Contact

Questions about this Privacy Policy or about how we handle personal information may be directed to: Bright Horizon, Sderot Hayim Weizman 13, Netanya, Israel. Email: info@brighthorizon.digital. Phone: +972 9 833 5177.